What the Customers say…

Below are examples of what our customers say about us:

I would like to take this opportunity to thank you very much for your, as you say on your website, your fantastic customer service.  It was a pure delight for my wife and I to be served by your well trained, polite, considerate and caring staff, whose only concern was that we got the products we wanted.  They were very informative and helpful.  God willing we will be coming back.
Mr R from Barham| February 2012

The carpet looks really good!  Very pleased with the service as always and will be back when I need more.
Mrs B from Ipswich| January 2012

I recently bought a wardrobe and have been delighted with the excellent service you gave.  A pleasure to deal with a traditional company with traditional values.  Thank you.
Mrs M from Ipswich | December 2011

Ben and Anthony (Delivery Team) were most helpful and very polite.
Mrs W from Wickham Market | November 2011

Delivery was on time, very helpful service and all the people in the shop are extremely polite and efficient.
Mr B | October 2011

Very friendly and efficient!
Mrs P | September 2011

Mattress delivered with efficiency and help.
Mrs M | August 2011

Very good host, always with us giving us his brilliant opinion.  Very good rugs, sensible prices.
Master H (aged 7) | August 2011

Just a little ‘Thank You” for the wonderful job you made hanging our blinds and curtains.  I know it’s easy for people to say they are just doing their job, but it’s obvious you take a pride in your work and the end result is always faultless. Hopefully we’ll meet again in the New Year when we redecorate our son’s bedroom.
Mrs T, Bredfield | June 2011

Barretts helped us choose, and then fitted a beautiful stair runner and landing carpet.  Helpful advice and flexible timing.
Mrs M, Woodbridge | June 2011

Very good service, pleasant and considerate and prompt delivery.
Mrs D, Woodbridge | June 2011

With carpets, curtains & furniture we were given excellent service from all members of staff.
Mr C, Grunbdisburgh | June 2011

Helpful and willing – quick and careful.
Mrs S, Marlesford | June 2011

Service excellent and always pleasant.
Mrs M, Woodbridge | June 2011

Your guys have made an excellent job fitting my new office carpet!  Many thanks.
Richard from Woodbridge | June 2011

I bought one of your superb Memory Foam adjustable beds two months ago and I haven’t had a bad back since! Thank you so much.
Miss B from Woodbridge | June 2011

We have just paid the balance on the second of the two carpets that we purchased from your company. We thought it worthwhile to let you know how pleased we both are with the two carpets.  More importantly, we would just like to say how good it was to deal with you and how helpful you were, particularly when you encountered delivery problems with your supplier on the first carpet. In an age when people are quick to complain but perhaps not quite so quick to praise good service, we thought it fair that we should let you know what a positive experience it’s been dealing with you. Our thanks.
Mrs & Mrs O’B from Brandeston | May 2011

We would like to give Barretts of Woodbridge a heartfelt thank you for their community-minded spirit in giving us a very generous reduction in costs when we purchased the fire resistant curtains and valances for our emergency door exits.  The Hall is run by volunteers for the benefit of the community, and our only funding comes from hire rates to cover major expenditures, so we truly appreciate Barretts generosity and support.
Woodbridge Community Hall Committee | January 2011

Thank you so much for your excellent attention and service fitting the carpets at my house.  I am very grateful for the prompt service, not to mention the bargain offer. The fitters have made a first class job of laying the carpets, and Craig was most helpful in preparing the doors ready for the work. I am very pleased that it had been done, and very pleased with the results.
Mrs C from Aldeburgh | October 2010

Of recent we have purchased furniture, linens and curtains from Barretts and thought you would appreciate some ‘feed back’ regarding how pleased we were with our purchases and level of service we received from all Barretts employees we dealt with.

However, we feel the following deserve a special mention, Louis for the effort he went to sourcing numerous items of furniture from a variety of manufacturers, Clare for the patience, help and advice she gave not only with regard to the curtains but also arranging for the bed drape to be made up from heavy curtain material, also arranging manufacture of a ‘made to measure’ duvet cover from a pair of sheets long with the sourcing of a vertical blind to our requirements.  Also to David for the care he took fixing tracks, handing the blind and steaming and dressing curtains.  Last but not least to your delivery staff, Ben and Jim, for the care and consideration they gave not only to our own furniture but also to the decor of oir apartment and the communal areas. Perhaps you can convey our appreciation.
Mrs & Mrs A from Romford | October 2010